At [Your Company Name], we are committed to delivering our premium wild Canadian smoked salmon and gourmet seafood products with the utmost care and efficiency. Please review our shipping policy below to ensure a smooth ordering experience.
Processing & Shipping Times
- Order Processing: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Time: Depending on your location, standard shipping takes approximately 1-3 business days. Expedited shipping options are available at checkout.
Shipping Methods & Rates
- We offer Standard, Expedited, and Express shipping via trusted carriers to ensure your seafood arrives in peak condition.
- Shipping rates are calculated based on package weight, destination, and shipping method selected at checkout.
Shipping Destinations
- We currently ship within Canada and the United States.
- International shipping is available for select locations. Please contact us before placing an order for international shipments.
Perishable Items & Packaging
- Our smoked salmon and seafood products are carefully packaged to maintain freshness during transit.
- Some frozen or perishable items may require insulated packaging and ice packs. Additional charges may apply.
Tracking & Delivery
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- It is the customer’s responsibility to provide an accurate shipping address. We are not responsible for delays or losses due to incorrect addresses.
Shipping Delays & Issues
- While we strive to meet estimated delivery times, delays may occur due to weather, carrier issues, or high order volumes.
- If your package is significantly delayed or arrives damaged, please contact our support team at [Your Email] within 48 hours of delivery.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the carrier directly or reach out to us for assistance.
For any further questions regarding our shipping policy, please contact us at [email protected].
Thank you for choosing Jet Set Sam Gourmet Foods for premium wild Canadian smoked seafood!